Electronic Systems
SITUATION
World leader in the design and manufacture of commercial electronic systems needed help developing a process that would accelerate the completion of current deliverables.
DRIVER GOAL
- Assess the efficacy of the current project management processes and tools and develop a process to accelerate current deliverables.
RESULT
- Reduced “in-meeting” hours from 2520 hours to 1065 hours, freeing up key engineering, manufacturing and program management hours to better manage and monitor projects.
Case Study
Improve Project Management & Accelerate Delivery
Issue
A world leader in the design, development and manufacture of defense and commercial electronic systems engaged The Highland Group to assess and enhance the organization’s Project Management practices and develop a process that would accelerate the completion of current deliverables.
Highland Approach
The Highland Group’s analytical professionals conducted a Discovery and Design process that identified and detailed the key issues, the specific approach required to achieve the desired results and the projected benefits.
Actions Taken
- Introduced the visual mapping technique and documented the current service delivery lifecycle and used the process to identify project bottlenecks.
- Assessed current project management processes and tools and developed a high-level design of and implementation roadmap for a weekly and ongoing System For Managing to track and manage project activities. Also defined the processes, methods, metrics, and governance structures that would enhance management capabilities. (System was implemented in a subsequent phase of work.)
