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Contract Vendor Management



Contract Vendor Management


Mining operation was experiencing high vendor cost, due to a lack of rigor and focus surrounding the vendor management process.


  • Improve contract vendor management.


  • Designed and deployed a robust Contract Vendor Management System.
  • Implemented service level agreement philosophy throughout the organization.
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Case Study

Improve Contract Vendor Management


A mining operation based in Madagascar was experiencing high vendor cost, due to the rigidity and lack of completion of current contracts, lack of rigor and focus surrounding the vendor management process, and lack of system usage. The Highland Group was enlisted to improve overall contract vendor management.

Highland Approach

The Highland Group performed an analysis of existing processes and systems to identify opportunities for improvement and data inaccuracies. Then the team conducted vendor segmentation and analysis and defined a strategy for reviewing vendors currently under contract.

Actions Taken

  • Identified contract cost drivers and implemented reduction targets in consumption.
  • Developed robust tracking and control functionality.
  • Designed and trained resources on optimized contract management work flow.
  • Performed contract owner training.

Identified savings of


through key contract analysis

Related Information

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